Blog; SafeHire Certification Improving Training and Safety in Hire Businesses

At its core, SafeHire recognises that training isn’t simply a box to tick or a certificate to file. It’s a powerful mechanism for empowering people with the knowledge, skills and confidence to make the right decisions in real-world situations.

SafeHire was created with support from the Health and Safety Executive (HSE). HSE defines competence as a blend of training, skills, experience and knowledge, applied consistently to deliver safe outcomes. Without this foundation, even the best systems can falter. In the hire industry, where work equipment, logistics and customer interactions vary daily, competence must be continually developed and refreshed.

When staff are genuinely competent, they can anticipate hazards, follow procedures, and take ownership of their own safety and that of others. Training therefore, becomes vital in reducing errors, reinforcing good practice, and nurturing a culture where safety is a shared responsibility.

SafeHire sets expectations for training and competence that are clear and practical. Members evaluate their training needs, implement structured training plans, and ensure their teams hold the necessary qualifications and experience relevant to their roles.

It ensures members are not only compliant with UK regulations such as the Health and Safety at Work Act 1974, but enables organisations to strategically invest in people that supports safety, industry competitiveness, and staff retention. Workers who feel supported and equipped to do their jobs are more engaged, more confident and more likely to contribute to stronger safety cultures.

SafeHire also encourages continuous learning. Whether it’s formal accredited training like the HAE EHA Hire Desk Controller programme, or ongoing awareness and refreshers tailored to specific tasks, each opportunity to learn strengthens individual capability and the organisation’s collective performance.

Putting people first through training and competence brings tangible benefits to hire organisations. Companies with well-trained workforces often see fewer accidents, reduced downtime, and a greater ability to adapt to change.

Investing in your workforce will also bring benefits to customers. Businesses where staff are knowledgeable and confident are more likely to retain customers, as it builds trust in knowing the advice is clear, equipment is well maintained, and safety is always front of mind.

Importantly, SafeHire’s audit process is designed to support growth, not punish shortcomings. Our auditors are independent, industry professionals who focus on helping businesses identify strengths and opportunities, giving constructive feedback that drives improvement rather than fear.

Training and competence are the foundation of safety, professionalism, and trust. By placing people first, our SafeHire scheme ensures that hire organisations aren’t just meeting standards, they are building businesses where employees thrive, customers feel secure, and excellence is the norm. For both Hire Industry Specific training and general training requirements visit our Training & Support page.

Transform your organisation’s safety standards.