2017 marks the 20th anniversary of inspHire hire software. Back in 1997 the very first Windows based hire management solution was introduced to the market and inspHire haven’t looked back since. 20 years of innovation, research and development has seen inspHire cement its place as the UK’s leading provider of software to the hire industry. Although, many things have changed since its launch, one thing has remained the same, to provide cutting-edge solutions that simplify managing every aspect of a hire business.
Mayday Plant Hire has been using inspHire for over 17 years and have experienced first-hand how the software continues to evolve and meet the ever changing demands of the hire industry. Derek Blow, Director at Mayday Plant said “Over the years, we have seen and benefitted from the continuous development of inspHire. Our operations have drastically changed since we first implemented the system, the business has grown alongside our fleet and customer base. Thanks to inspHire’s versatility and easy-to-use features we’ve never had any issues with our systems during our expansion”.
Fantastic two-way communication with customers is one of the main contributors to inspHire’s continued success. Graham Dobbs, inspHire Managing Director says, “We make sure everything we do delivers a benefit to the customer. The best way to do this is by communicating directly with them. We see hundreds of customers through focus groups, user forums and the many customer site visits we do every year”. This was supported by Derek of Mayday, who stated “We’re kept informed of what is on the development roadmap and we’ve even been able to contribute towards this, suggesting items that would benefit us as well as other users”.
With technology advancing and the way businesses work changing, Mayday are always looking for new processes to introduce that will make them a more efficient operation. Recently, they’ve made the decision to implement inspHire Mobile across multiple areas of the business. “We’re looking forward to getting up and running with inspHire Mobile; being able to keep track of all of our workshop jobs, deliveries and collections using a hand held device is going to make things so much easier for us and we see this development as the essential next step to the way we provide our service”.
Derek keen to say how impressed he continues to be with the level of support he receives from inspHire. “We can rest easy knowing that the system that is critical to the way we run our business is not only robust, but is backed by an incredibly knowledgeable and well-resourced support team. Simply stated, inspHire has always and continues to do everything the we need it to do”.
Both Mayday and inspHire are excited to continue their successful working relationship for many years to come. Implementing new technologies, supplying the best quality plant equipment and providing exceptional levels of customer service. If you’d like to discover more about inspHire and the hire management solutions they have to offer visit www.inspHire.com.