From 24th September 2020 it is compulsory for staff working in retail outlets to wear face coverings. HAE EHA confirms hire premises are defined as 'retail outlets', as first clarified during lockdown restrictions which allowed members to continue to operate from their premises in order to support NHS and other essential service customers.
While hire environments will differ, face coverings are required in places where the public have access and where staff and customers come into contact with each other. This includes staff working in office areas open to the public or any retail (hire and sales) parts of the premises which the public can access.
Face coverings must also be worn in enclosed spaces where social distancing rules cannot be maintained and where it is possible that staff may come into contact with people they do not normally associate with.
Employers should continue to follow COVID-19 secure guidelines to reduce the proximity and duration of contact between employees. Consider how this will be suitably implemented and maintained in relation to customers attending the retail areas of the premises.
Other mitigations such as social distancing and screens may also be in situ and each business should assess the risk and take appropriate measures.
It is important to review Government publications for the latest guidance. People in Scotland, Northern Ireland, Republic of Ireland, and Wales should follow the specific rules in those parts of the UK.