Privacy and Cookies

Privacy & Cookies

This privacy policy sets out how Hire Association Europe (HAE) and Event Hire Association (EHA) use and protect any information that you give HAE and EHA when you use this website.

HAE and EHA are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

HAE and EHA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Hire Association Europe / Event Hire Association
2450 Regents Court
The Crescent
Birmingham Business Park
Solihull
B37 7YE

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookies/IP address

We use cookies for certain areas of our website. Cookies are files that store information on your hard drive or browser that means that our website can recognise that you have visited our website before. Cookies make it easier for you to maintain your preferences on the website, and by seeing how you use the website, we can tailor the website around your preferences and measure usability of the website.

As of 26th May 2011, we are required under EU law to tell you what cookies and other local shared objects this site sets.

Cookie Name Type Purpose

CFGLOBALS, CFID, CFTOKEN

First-Party: HAE / EHA only

Set by the ColdFusion web applictation server software to keep track of each complete visit to the website. Used for login, mail script

SITEID, TestCookie

First-Party: HAE / EHA only

Used to indicate chioice of HAE / EHA site and consent to recieve cookies

__utma, __utmb, __utmc, __utmz

Third-Party

Google Analytics - used by HAE / EHA to monitor and improve site usage.

iutk

Third-Party

issuu.com - used by issuu to provide the PDF versions of some of our site content

We do not currently use Flash/Flash cookies (also known as LSO's).

The above information is subject to constant review and is liable to change.

We believe that you should not be unduly concerned with the use of cookies on this site. No information obtained from the cookie will be used by us for marketing purposes. We do recognise and understand that you can, should you choose, disable cookies on your browser and delete all cookies currently stored on your computer. This may prevent you from taking full advantage of the website. You can find out how to delete and block cookies for your particular browser by clicking "help" on your browser's menu or by contacting us or by visiting http://www.allaboutcookies.org/manage-cookies/index.html.