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Hire Association Europe

is the industry-leading trade association for the plant and tool hire industry.

We serve over 900 members across the world, providing insurance services, legal advice, training, publicity, safety checks, leaflets, lobbying and much more!

Get in touch on 0121 380 4600

Credit Control

Are you doing everything possible to speed up receipts and reduce the risk of a debt turning bad?

HAE has partnered with one of the UK’s leading credit reference and debt recovery agencies, Top Service. They have been providing specialist collection services to businesses like yours for more than 16 years.

As part of our agreement, every HAE member is entitled to unlimited telephone support during office hours. Members wishing to take out a Top Service standard subscription, receive a generous 25% discount. There is no minimum commitment period and no contract to sign. The subscription includes:

  • A chasing letter service whereby Top Service will issue up to ten chase letters to your slow payers every month plus an unlimited number of chasing emails. Experience shows that 78% of overdue invoices are settled within seven days as a result of these letters and emails.
  • A successful debt recovery service which operates on a ‘no win, no fee’ basis.

Top Service will also waive the first month’s subscription to any subscribing HAE member, and they will attempt to collect one debt completely free of charge. In addition, subscribing members have:

  • Unlimited access to credit information on more than three million live limited companies plus sole trader and partnership data. You can check out your existing customers, potential customers, suppliers and even your competitors.
  • A monitoring service which allows you to effortlessly keep tabs on your existing customers, potential customers, suppliers and competitors. Notifications of changes are sent by email or fax.

And as an introductory offer, Top Service will also provide members with four free credit checks and free monitoring of four limited companies for twelve months.

Already a member and would like to learn more about Top Service? Contact the HAE Customer Services Team by calling 44 (0) 121 380 4601 

Already a member and a Top Service user? Then click here for access to Important Information. 

Not yet a member, but would like to benefit from using Top Service? Find out how to join the HAE by clicking here.

We’re working together for you