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Insurance Services

A dedicated team offering insurance solutions that are specifically designed with you and your customers in mind.

Every HAE EHA member qualifies for a free annual insurance review, to make sure your cover is as good as it should be. For a no obligation review or to receive a quotation, please call HAE Insurance Services on 0330 018 2299 or email insuranceservices@hae.org.uk.

HAE Insurance Services is a trading name of Advisory Insurance Brokers Limited who offer services dedicated to the hire industry and are the sole appointed brokers for HAE EHA members, providing:

  • HireSecure: a hassle-free way to protect hired equipment
  • Business Insurance with HAE specific policy enhancements available
  • Plant All Risks Cover (owned and hired in)
  • Engineering
  • Cyber/crime insurance
  • Health and Employee benefits insurance
  • And much more!

    • HireSecure and Loss & Damage Waiver

    Our new product will:

  • Take away the need to use your own commercial insurance policy to cover short period hires
  • Ensure that you no longer need to take the risk that your customers insurance will actually pay out in the event of a loss ensuring you will receive any claims settlement directly
  • Speed up claims settlement through not having to rely on your customer’s insurance

    • The basis of this new arrangement is in two parts:

    A new insurance product, HireSecure, that protects the member business from loss or damage resulting from any short-termed hire
    The addition of a simple loss or damage waiver to the standard HAE EHA Terms and Conditions of Hire.

    What does HireSecure cover?

  • Accidental loss or damage anywhere in UK & Western Europe, including whilst in transit
  • Fraudulent hires, theft, vandalism/malicious damage
  • Owned and cross-hired equipment
  • Cover provided up to £100,000 any one claim. No single article limit.

    • Whilst there will be exclusions, these will be replicated to your customer within the suggested Waiver wording.

    What is a Loss & Damage Waiver?

    When your customer arranges a hire, they have the option of taking standard hire conditions or selecting a Loss & Damage Waiver (subject to an additional cost).

    By selecting the Waiver, the customer agrees to an alteration to the Terms & Conditions of Hire, which effectively removes most of the terms through which you would pursue them for recovery, following loss or damage to the equipment that you have hired to them.

    This is not an insurance product that the customer purchases but is a contractual arrangement which removes their responsibility in the event of loss or damage to the hired equipment.

    Advantages of the New Process

  • No FCA Approval required (as you are not selling or arranging insurance)
  • No lengthy Administration, Regulatory processes, Mandatory training or Continuing Professional Development requirement
  • All Employees will be able to offer the Loss & Damage Waiver
  • Members will be supported with full training on HireSecure
  • Simple monthly submission of items hired under Waiver, and a monthly premium charged accordingly
  • Any loss or damage by customers to your equipment will not affect your own Business Insurance premiums
  • £100,000 Waiver to cover your hired out equipment gives you confidence that your insurance will provide cover to its full value, removing the worry of whether the customer’s insurance is sufficient.
  • You are in control; you are not waiting on a customer’s insurer to deal with your claim
  • You avoid the administration of recovering the loss from your customer, which can affect your relationship, and is time consuming
  • The Policy will be in the name of the HAE EHA member

    • HAE Member Combined Cover

    This is a commercial combined policy which has been negotiated with Allianz Insurance offering bespoke extensions unique to the hire and rental industry. The benefits include;

  • Bespoke rating model including additional discount for SafeHire certification and claims free risks
  • 0% Direct Debit facility
  • Full reinstatement cover in respect of Stock at the premises.
  • Convertible Excess – Nil excess for claims over £2,000 (unless otherwise agreed).
  • Full theft cover. Theft cover for items in the open up to £10,000 limit. Theft from compounds increased to £20,000 limit.
  • Claim Preparation Expenses included for claims
  • Average Free of Buildings subject to RICS survey within the last three years
  • Personal Accident (PA) cover at no cost for up to 10 employees
  • Public Liability Indemnity Limit of £5 million as standard
  • Access to GP Hero free of charge (see employee benefits piece for info)

    • Other Insurance

    HAE Insurance Services provide a wide range of policies to protect your business, with over 200 insurance products available the outline below is only designed to give a ‘flavour’ of how we can help:

  • Health & Employee benefits
  • Cyber & Crime insurance
  • Professional Indemnity Cover
  • Directors’ and Officers’ and Management Liability Covers
  • Commercial Motor Fleet
  • Goods in Transit
  • And a range of personal lines products including classic car, High Net Worth household/motor, Yacht, and many more product offerings